Virtual Care Navigator

The Basic Needs Care Navigator at tbh is a part-time (~5-10 hours/week), fully remote position responsible for providing comprehensive virtual case management and support services to college students. The Care Navigator will work with students across various higher education institutions to assess their basic needs, develop and implement comprehensive support plans for each individual, coordinate with internal and external resources and stakeholders, and provide ongoing follow-up support to students.

- Experience providing client-centered case management or care in 1:1 settings
- Ability to provide quality services in a remote setting
- Ability to work independently
- Knowledge of basic needs resources, such as public benefits programs, food pantries, housing providers, financial aid, and other campus/community resources
- Cultural competence and humility working with students of diverse identities, backgrounds and experiences
- Excellent interpersonal skills with the ability to develop effective working relationships across campus and in the community
- Written/Oral English language proficiency (Bilingual, especially English/Spanish, preferred)