LCSW Supervisor
Soteria Home Health Agency
959 N La Brea Blvd
Inglewood, CA 90302
United States
Job Summary
We are looking for a qualified Medical Social Worker to join our team! You will play a crucial role in evaluating patients and developing individual treatment plans in collaboration with patients’ physicians.
Operating with professional expertise and deep care for patients, you are a natural problem solver and self-starter. You enjoy working in fast-paced environments that afford you the autonomy to bring your best.
Responsibilities
Lead, supervise, and performance-manage ECM Care Managers, establishing KPIs aligned with CalAIM quality metrics, productivity standards, and outcomes-driven care delivery.
Ensure regulatory compliance with DHCS, Medi-Cal, Managed Care Plan (MCP) contracts, HIPAA, and audit readiness through documentation review and quality assurance oversight.
Provide clinical leadership on high-acuity cases, overseeing biopsychosocial assessments, risk stratification, crisis intervention, and individualized care plan approval.
Build and strengthen cross-functional partnerships with hospitals, health plans, behavioral health providers, housing agencies, and community-based organizations to improve care coordination and reduce ER utilization.
Support program development and Behavioral Health integration by optimizing workflows, identifying service gaps, developing scalable processes, and contributing to strategic growth initiatives within California’s value-based care framework.
Bachelor’s or Master’s degree in Social Work, Psychology, Public Health, or related field, with a minimum of 5 years of experience in case management, care coordination, and behavioral health, including leadership of multidisciplinary teams serving high-acuity or underserved Medi-Cal populations.
Solid working knowledge of Medi-Cal systems, complex care coordination, community resource navigation in Los Angeles County, and regulatory compliance; familiarity with CalAIM ECM policies, MCP workflows, billing, and documentation preferred.
Clinical licensure (LCSW) required; experience partnering with Managed Care Plans and supporting program development or service line expansion preferred.
Proficiency in EHR and case management software, data tracking, and Microsoft Office applications; solid analytical, organizational, and executive-level communication skills, with the ability to travel locally within Los Angeles County and maintain confidentiality in a fast-paced healthcare environment.