New Student Welcome

New Student Welcome and Orientation: August 21, 2024

Get Support

Find information on various national and USC-specific support services and learn how to report discrimination, harassment or other concerns.

Crisis Hotlines and Support Services

Suicide Prevention Hotline number, 9-8-8

English- and Spanish-speaking crisis counselors 24/7 and Korean-speaking counselors during peak evening hours (4:30pm to 12:30am PT, 7 days per week) at 877-727-4747. People who are deaf or hard of hearing and who need support in a crisis can text for help by texting the word “HEARME” to 839863. The service is available 24/7.

The California Peer-Run Warm Line
A nonemergency resource for anyone in California seeking mental and emotional support. 24/7. (855) 845-7415,

National Sexual Assault Hotline
Provides 24/7 confidential support and services.
1-656-HOPE (4673)
1-800-339-3940

DeafHope
Provides support, counseling and referral to domestic violence/sexual violence legal services and shelter. Hearing advocates at the National Hotline are on duty 24-hours.
TTY: 1-800-787-3224
Voice: 1-800-799-7233

Blackline
Provides a space for peer support, counseling and affirming the experiences of those affected by systematic oppression, through an LGBTQ+ Black femme lens. 24/7. (800) 604-5841,

CalHope Redline
A phone, chat and video chat service providing trauma-informed support for urban Indian and tribal populations. Monday-Friday, 9 a.m. to 5 p.m. (888) 368-4090,

StrongHearts Native Helpline
For Native Americans and Alaska Natives, provides confidential support with a hotline available from 7am to 10pm CST.
1-844-762-8483

Trans LifeLine
Trans Lifeline is a peer support and crisis hotline 501 non-profit organization serving transgender people by offering phone support and microgrants.
1-877-565-8860


USC Campus Resources for Support

If you are experiencing thoughts of self-harm or other crisis, call 213-740-9355 (WELL) to reach triage mental health services.

Confidential and Private Resources Listing of USC resources for students, staff and faculty.

USC WE-CARE Student Wellness InitiativeVisit Page

Our wellness initiative – which we call WE-CARE – is committed to nurturing an environment that recognizes potential psycho-social stressors, takes active steps toward mitigating their impact, and creates a sense of belonging. Equally as important is each person’s commitment to actively engage in their own wellness planning from the very beginning of their professional journey.

Crisis Text Line, available by texting “TROJAN” to 741741.

“U Will” Telehealth
Uwill Student Mental Health and Wellness for VAC Students.An independent student assistance program offering mental health solutions for all VAC Students. The program allows students the ability to connect immediately with licensed available mental counselors based on their unique needs and preferences.
213-740-9355 (WELL)

USC support Counselors can be found in all Student Equity and Inclusion Programs centersVisit Page

Embedded Counselors can be found in all Student Equity and Inclusion Programs centers, including: Asian Pacific American Student Services (APASS), the Center for Black Cultural and Student Affairs (CBCSA), the First Gen+ Success Center (FG+SC), the Latinx/Chicanx Center for Advocacy and Student Affairs (La CASA), and the Veterans Resource Center (VRC). Students can also work with embedded therapists with the Office of International Services.

Telebehavioral Health Clinic
Telebehavioral Health provides clients with “face-to-face”, online counseling and psychotherapy services. Services are provided in English and Spanish and offered as weekly 50-minute appointments over 12 weeks or more. The provider and client connect from separate locations via a computer, laptop, tablet, or smartphone. Clients can join their virtual sessions from a private location such as their home or in professionally supervised offices called “tele-suites.”
To schedule an appointment, please call (866) 740-6502

Counseling and Mental Health
Counseling and Mental Health programs include individual therapy, group therapy, crisis support, psychiatric services and specialties for gender-based harm.
213-740-9355 (WELL)

USC Psychology Services Center
USC Psychology Services Center: Therapy for adults, couples, families and children. All services virtual. Includes the Older Adult Counseling Center, which specializes in ages 55-plus. 3620 McClintock Ave., Los Angeles, (213) 740-1600

Campus Support and Intervention (CSI)  assists faculty, staff, and students in resolving complex personal, academic, and financial issues, providing useful information and referring to the proper campus resources

Office of the Ombuds
Available to faculty, staff, and students experiencing University-related concerns, conflicts, or challenging situations.
(213) 821-9556 (University Park Campus)
upcombuds@usc.edu
(323) 442-0341 (Health Sciences Campus)
hscombuds@usc.edu

Office of Religious and Spiritual Life 
The Office of Religious Life provides confidential pastoral care and spiritual counseling for USC students, faculty, and staff. Chaplains are available for spiritual care services including grief counseling.

Trauma Recovery Center at the University of Southern California
TRC@USC provides free, safe and culturally sensitive mental health and supportive services to those who have been affected by crime, violence or trauma. This can include child abuse and neglect, sexual assault, battery, community violence, grief and loss, human trafficking or any crime-related trauma. Services are available in-person and virtually. We are open Monday through Friday, 8:00 AM to 5:00 PM (PT).

Suzanne Dworak Peck-Keck Human Rights Clinic
Suzanne Dworak-Peck School of Social Work Keck Human Rights Clinic is a branch of the Keck Human Rights Clinic at the University of Southern California.
Along with the Keck School of Medicine student board, the SDP branch works alongside to coordinate and assist with forensic psychological evaluations as well as provide training to MSW students on the legal process immigration and technical affidavit writing.

Relationship and Sexual Violence Prevention Services (RSVP)
Provides support and resources with an advocate team for 24/7 response in situations of gender- and power-based harm (including sexual assault, domestic violence, and stalking).
213-740-9355 (WELL)

Lifestyle Redesign for Gender Affirmation
Offered by the USC Chan Division of Occupational Science and Occupational Therapy for trans and gender non-conforming individuals
1031 West 34th Street
Engemann Student Health Center (ESH),
Suite 452
323-442-3340

Trojans Care 4 Trojans (TC4T)
A private and anonymous reporting option for students, faculty, and staff that is managed by Campus Support and Intervention (CSI).
(213) 7

TRAUMA RESOURCES & SUPPORT

In addition to the support available from members of our School community, here are additional resources for coping with first-hand or second-hand experiences of trauma.

The Los Angeles County Department of Mental Health has provided multiple resources for coping with mass shootings.

SAMHSA has a Disaster Distress Helpline – call or text 1-800-985-5990 (for Spanish, press “2”) to be connected to a trained counselor 24/7/365.

National Child Traumatic Stress Network has developed resources to help children, families, and communities navigate what they are seeing and hearing, acknowledge their feelings, and find ways to cope together.

The National Mass Violence Victimization Resource Center has posted resources regarding the Monterey Park shooting and they have many valuable Tip Sheets and other resources for coping  

Mass/Community Violence Mental Health Resources (SAMHSA)

AAPI Equity Alliance has created an AAPI Resource Directory for culturally specific mental health and other support services for Los Angeles County Asian Americans.