Manager, Scholar Support

SHC seeks a compassionate and responsive Manager to support students in our Youth Leadership & Scholarship (YLS) program. In this role, you will provide intensive, individualized, one-on-one support to scholars who have experienced homelessness, guiding them as they pursue and persist in higher education and transition into the workforce.

Key Responsibilities

One-on-One Scholar Support: Provide remote, personalized one-on-one support to 30-40 scholars nationwide, assisting with college admissions, FAFSA and financial aid, campus and health referrals, and accessing resources for housing, food, mental health, and other basic needs.
Coordination: Collaborate weekly with YLS staff to coordinate scholar support, share insights, and ensure a unified approach to meeting their needs.
Trip Planning: Plan and coordinate logistics and programming for three annual scholar trips (four nights/five days), including travel arrangements and itineraries, and ensure smooth operations and active scholar engagement during the events.
Convene virtual group meetings: Lead monthly Zoom calls with groups of scholars to build rapport, create space for connection, and deliver content in a clear and engaging way.
Record Keeping and Documentation: Record and maintain documentation of scholar interactions and services provided, regularly assess the effectiveness of support initiatives, and provide feedback to the YLS director to improve program outcomes and align with scholar needs.

What We Offer

Impactful Work: Make a real difference in the lives of vulnerable youth.
Flexible Environment: Work from home with a supportive team and at least three annual travel opportunities.
Competitive Salary & Benefits: Enjoy a comprehensive benefits package and a work environment that values work-life balance.
Professional Growth: Gain exposure to state and national policy advocacy and expand your professional network.

Equal Opportunity

SchoolHouse Connection provides equal employment opportunities to all employees and applicants for employment without regard to race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, medical condition, genetics, veteran status, or any other characteristic protected by applicable federal, state and local laws. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Education: A degree in social work or school counseling is required.
Experience: A minimum of 4 years in a social work or school counseling position with a focus on underserved populations. Experience working with students who have experienced homelessness is preferred, but not required.
Skills: Proven ability to provide ethical, intensive support to diverse youth and young adults with experiences of trauma. Strong attention to detail with demonstrated experience in coordinating trip planning logistics. Ability to thrive in a virtual environment, offering effective scholar support remotely.
Competencies: Strong organizational and communication skills, with the ability to work independently while effectively supporting 30-40 scholars. Proficiency in virtual communication platforms (e.g., Zoom, Google Workspace, Slack, etc.). Awareness and sensitivity to the diverse backgrounds and experiences of scholars, with a commitment to inclusivity.
Ethical Standards: Commitment to the highest ethical standards and trauma-informed practices.

Preferences

Languages: SHC has a preference for candidates who are fluent in Spanish and English.
Location: SHC has a preference for candidates who live in the Mountain or Pacific time zones to extend the case management hours available to scholars.