Licensed Clinical Supervisor

The Licensed Clinical Team Supervisor – HUD-VASH reports directly to the Licensed Program Manager – HUD-VASH and/or Project Director at the U.S.VETS West LA site. This individual is responsible for the delivery of quality, comprehensive clinically based services.  

FLSA Classification: Exempt

Responsibilities

Oversees and manages HUD-VASH Case Managers and HUD-VASH Peer Specialists
Serves as the program’s Mental Health Treatment Coordinator
Oversees client HUD-VASH screening and intake for approval
Directly supervises HUD-VASH Case Managers for residential programs and other specialized program staff depending on site specifications
Reviews and approves clients’ Individual Housing and Employment Plans (IHEP) and Mental Health treatment plans (MHTP)
Reviews and approves the Level of Care (LOC) case management stages
Provides non-clinical supervision to non-clinical, non-licensed Contractor staff providing related supportive services
Collaborates with on-site treatment providers, and VA SSVF, GPD, and HUD-VASH Liaisons
Ensures adherence to clinically-based programmatic protocols and quality standards are met
Communicates in a professional, tactful, flexible, and mindful manner while being aware of the local environment on the ground when interfacing with clients and partners alike
Utilizes clinical judgement
Collaborates with the VA COR/Liaison and multidisciplinary teams
Monitors Case Manager caseloads
Ensures that confidential and complete client records are securely maintained
Monitors the program, tracking systems, metrics, and outcomes for all assigned clients in HUD-VASH
Implements relevant clinically-based Case Management processes
Assists in implementing procedures needed to obtain CARF and/or any other accreditation
Supervises the treatment curriculum governing client groups or classes
Performs periodic case file reviews and provides guidance and corrective action to Case Management staff
Collaborates with U.S.VETS sections and personnel to bring and monitor necessary services onsite for clients
Facilitates weekly clinical and Case Management meetings
Attends assigned agency clinical meetings and stakeholder meetings as needed
Conducts quarterly individual supervision with front line staff
Creates and implements a yearly training schedule for all site staff. This includes monthly training for all staff and individualized training for each position. This schedule should be submitted by June 15 of every year to be adhered to for the next fiscal year
Provides a monthly educational training to all staff on different clinical expertise (this can be included in the yearly training schedule).
Serves as a Continuing Education Coordinator for the site
Analyzes reporting, and notes programmatic trends that inform strategic planning
Coordinates all discharges before they occur, and signs off for completion
Performs other duties as required

LCSW or LMFT licensure required
Master’s degree in Social Work, Counseling, Marriage and Family Therapy and/or Psychology required
Availability to be on call 24-hours for crisis management  
At least two years of experience supervising clinical/case management staff
Pass a Security/background investigation via National Agency Check with Written Inquiries (NACI) and a Special Agreement Check (SAC) which includes electronic fingerprinting
Must qualify to complete the credentialing process through the VA’s VetPro system  
Excellent oral and written communication skills
Proficiency in computer and information systems
Professional manner and appearance
Experience working with homeless or similar population
Ability to take general direction, work independently and within a team
Ability to work effectively with diverse group of clients, staff, and community members
Must have a valid driver’s license, meet company insurance requirements, complete a provided driver training course and drive company vehicles for work-related activities to include client transportation
Knowledge/experience working with veterans preferred