Community Outreach Educator (MSW)

ESSENTIAL FUNCTIONS

Fulfills regular speaking engagements at Lodges and Masonic events in Northern CA, including Lodge Outreach trainings and meetings, Lodge meetings, Leadership retreats, to increase awareness of the Masonic Homes and their Relief programs: Masonic Assistance line, Masonic Outreach Services and Masonic Center for Youth and Families.
Becomes knowledgeable about programs and present existing presentations effectively.
Attends Leadership Retreats annually and staff Lodge Outreach booth for designated region
Meets and engages with existing MOS relationships within assigned divisions. Maintains partnerships with existing resources in assigned region.
Effectively communicates with team and Lodge Outreach members in ways that maintain relationships which support the mission of Lodge Outreach.
Develops training materials and curriculum to educate Masons and others engaged in Lodge Outreach about Masonic relief and outside assistance programs, from Veterans Aid & Attendance to Medi-Cal, so they may share information with Members and families in distress.
Supports and guides individual Lodges and area Masons engaged in regional Lodge Outreach efforts. Collaborates on site specific interventions, helping Lodges effectively address the concerns and meet the needs of their constituents.
Connects with local School of Social Work partners to become a Certified Field Instructor through their program. Learns the existing Masonic Homes Social Work internship program. Works with Care Managers to thoughtfully build intern caseloads. Successfully manages School’s requirements with the MH program demands.
Serve as Preceptor/Field Supervisor for MSW interns, supporting their development as the next generation of social workers through their work with Masonic Homes and programs. Also, completing additional Field Supervisor Training.
Implements the execution of the Lodge Outreach Roll-Out Plan and develop subsequent objectives for further Lodge Outreach Program expansion and development.
Collaborates on metrics for program evaluation and tracking the success of training efforts, with regular reporting to the Manager and those participating in Lodge Outreach.
Develops effective audiovisual and social media materials: PowerPoint and webinars, video and web content, for training purposes and peer support.
Learns and understands the basic functionality and purpose of the Breezie tablet program. Implements existing program, successfully guides group sessions, and guides interns through similar tasks.
Supports the efforts to train new staff by shadowing training meetings/events.
In the absence of Manager of Outreach & Education, is able to effectively receive complaints or grievances and escalate them to another available manager.
Tracks and logs participation and activities in Salesforce database accurately and in a timely
manner.
Coordinates the ordering and creation, storage and transport of education and outreach materials with Masonic Outreach Services’ Office Managers in Covina and Union City.
Performs related duties as assigned.

Requirements
SKILLS, ABILITIES AND EXPERIENCE

Demonstrated experience as an effective and engaging speaker and trainer.
Ability to connect well with others, build positive relationships and work with multiple teams.
Background in managing, mentoring or training staff in social service settings.
Possess working knowledge of Microsoft Office, including PowerPoint and other presentation software. Proficiency picking-up use of other software; specifically, Salesforce.
Must be creative and self-motivated, customer service oriented and with an understanding of complex issues facing older adults and families.
Proven capability and background in creating processes to ensure high quality training, across multiple venues, including social media platforms.
EDUCATIONAL REQUIREMENTS/LICENSES/CERTIFICATES

Any combination of education and experience that would provide the necessary knowledge and abilities listed, typically:

Masters’ degree in Social Work, at least 2 years post-graduate
Two or more years of post-graduate work in case management or community outreach, program development or training. Geriatric, group facilitation, and education experience preferred.
Must possess and maintain a valid California driver’s license without restrictions, willingness to travel throughout the State in automobile and/or airplane, with some overnight stays.