College Persistence Advisor

Title: College Persistence Advisor 

Department: College Scholars 

Reporting to: Assistant Director, College Persistence & Advising

Location: San Francisco, CA  

FLSA: Exempt

Compensation:  $70,000 (Annually) 

LOCATION/HOURS

This is a full-time, hybrid position based out of our San Francisco office location. It is expected that some duties will be performed on-site at least 2-days a week, and some remotely, with the understanding that government and public health guidelines will help determine the extent to which it is safe to carry out in-person and onsite activities.

All candidates must be within commutable distance of SEO’s offices at Three Embarcadero Center Promenade Level, Suite P-1 San Francisco, CA 94111 upon hire.

ABOUT SEO

We Propel Human Potential. SEO is an educational non-profit focused on improving outcomes for students that come from underserved and historically underrepresented backgrounds. For over 50 years, SEO has been an innovator in education, mentorship, and creating educational programs and opportunities that maximize the full potential of our students. We are on a mission to create an ecosystem of excellence for the students we serve.

About College Scholars  

SEO Scholars is a free eight-year academic program that gets low-income public high school students to and through college. In college, we continue to support students through each of their four years, providing one-on-one academic, personal and career exploration support. Our team supports more than 1,000 College Scholars attending ~200 colleges across 30 states, with a 90% college graduation rate. (Learn more here: SEO Scholars) 

Position Overview & Responsibilities  

SEO College Scholars is seeking a College Persistence Advisor to join our team. Our team supports more than 1,000 College Scholars attending ~200 colleges across 30 states, with a 90% college graduation rate. We achieve this by providing boot-camp style workshops before students begin college, individualized support, and academic advising throughout the year, as well as ongoing large-scale career exploration and networking events. College Persistence Advisors are student-facing and 90% of the role involves talking directly with students. 

Provide one-to-one support, case management and psychosocial services to cohort of ~65 students, which includes college preparedness advisement, as well as academic, personal and career advising throughout college 
Foster rapport with students through consistent and non-judgmental communication (outreach and advising sessions), as well as through proactive identification of supports that address the unique needs of first-generation and low-income students 
Document student case notes promptly and accurately into Salesforce database 
Maintain, collect, and report student data on an ongoing basis, such as degree audits, resumes transcripts and financial aid completion for purposes of reporting, institutional research, and institutional effectiveness 
Advocate for students with university and other stakeholders especially around course registration and financial aid
Advise students in a methodical, intentional, and organized approach to ensure that all students receive equitable advising and support 
Engage in internal professional development opportunities around student support through on-going and regular feedback and clinical coaching for continued growth 
Facilitate and present workshops designed to increase student success in college and the high school to college transition 
Maintain student confidentiality 
Contribute to a safe educational and working environment by participating in all training and being prepared to act 
Discuss and reinforce linkages and relationships between Scholars’ instructional program and their desired occupation/career 
Utilize Salesforce systems, as necessary, to aid in the delivery and reporting of advising services 
Actively participate in the College Scholar’s Clinical Coaching training program 
Contribute to planning and presenting at annual conferences for college students 
Occasional evening and weekend work are required, dependent on program needs 
Perform other duties as assigned 

Master’s degree required, preferably in Social Work, Counseling, School Counseling, School Psychology, or related field
2-3 years graduate school field placement or work experience within either youth-focused or education-focused agency 
Direct experience providing academic, mental health, or career readiness counseling and advising to college students required
Prior experience counseling or advising first-generation and/or under-resourced high school students strongly preferred
Highly detail-oriented and organized approach to tasks while able to meet competing deadlines 
Exceptional communication skills: verbal, written, interpersonal (phone and in-person) 
Proficient in Microsoft Word, Excel, PowerPoint, and Google Drive 
Experience delegating tasks a plus 
Must be data driven, familiarity with Salesforce a plus