LCSW/LMFT Program Director (Bilingual Spanish/English Required)

JOB SUMMARY: Under the general direction of the Managing Director of Program Strategy, the Program Director/Mental Health Clinical Supervisor (PD/MHCS) serves as part of the senior leadership team and is responsible for the operational success of the United Mental Health Promoters grant, ensuring excellence in program delivery with measurable impact. The MHCS will have the primary function of guiding and empowering United Mental Health Promoters and Senior United Mental Health promotors within their role and will also engage communities, community and county partners with the goal of improving overall community wellbeing. Activities may include outreach and engagement, individual and community advocacy, facilitating groups, referral and linkage, and collaboration with internal and external systems within LACDMH, and other County Departments, community partners and thought leaders.
ESSENTIAL FUNCTIONS:
1. Directs the implementation, coordination and administration of all aspects of contract including planning, organizing, staffing, and oversight of program activities and outcomes to ensure all training, performance and spending objectives are met.
2. Monitors annual program and performance goals in alignment with MEND’s strategic plan, including target results, milestones, impact and improvement plans as needed. Performs regular file and data reviews to ensure services are provided effectively and efficiently.
3. Evaluates the performance of direct reports annually – and ensures the same for all subordinate team members – develops professional development and/or performance improvement plans to increase staff skills and capacity to deliver high quality services, provides training and guidance to administrative and clinical staff to ensure mental health services delivery effectiveness.
4. Effectively communicates program, administrative, and clinical direction to subordinate staff.
5. Reviews all program records or completeness, consistency, and quality of mental health services provided including application of proper techniques; ensures compliance with state and federal mandates. Discusses cases with workers and makes suggestions and recommendations.
6. Assists in planning, developing, and implementing mandatory and discretionary mental health programs in accordance with applicable laws, ordinances, and regulations by determining type and level of services to be provided; measures of quality-assurance to be employed; and formulating and carrying out policies and procedures.
7. Keeps informed of new developments in the field of Mental Health.
8. May carry a caseload that includes the more complicated or emergency casework assignments as required.
9. Provides regular updates on performance to Managing Director of Program Strategy and Executive Leadership team, produces annual reports to inform Impact Report.
10. Other duties as assigned

• A valid, active license as a Licensed Clinical Social Worker issued by the State of California Department of Consumer Affairs, Board of Behavioral Sciences; or a valid, active license as a Marriage and Family Therapist or Marriage, Family, and Child Counselor issued by the State of California Department of Consumer Affairs, Board of Behavioral Sciences.
• Minimum 5 years’ experience in leading, coaching, and managing a team, program planning, public speaking, and organizational management; experience in the nonprofit sector, particularly focusing on poverty alleviation and/or Mental Health Services required.
• Must be results oriented with strong organizational, self-motivation, and follow through skills; adept at tracking data and results with experience using data to inform program design, delivery and improvement.
• Experience sharing lived experiences to recognize mental health risks and protective factors.
• Excellent written, verbal, and interpersonal communication, with experience collaborating in a multi-disciplinary, diverse, and dynamic team. Demonstrated success in facilitating collaboration and cooperation with organizations and the community.
• Proficient in Microsoft Office (Word, Excel, Powerpoint, Outlook); Knowledge of Efforts to Outcomes (ETO) a plus; Excellent internet and research skills.
• Bi-lingual English and Spanish strongly preferred
• A valid California Class C Driver License and current insurance; must have reliable transportation.
• Ability to perform light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved.